Due to hygiene reasons, gel nail polish liquid products CANNOT be returned or exchanged once opened.
Unopened, unused products can be returned within 14 days of delivery for a refund, customer covers return shipping cost.
Damaged Item Claims:
If your gel polish arrives damaged, please send clear photos of the package and damaged products within 48 hours after delivery. We will arrange a replacement or partial refund.
We do NOT accept damage claims submitted after 48 hours.
Refund Processing:
Approved refunds will be issued to your original payment method within 5–10 business days.